I can’t remember when I bought my laptop, but I know it’s been at least five years. How do you tell when it’s time to replace? Mostly it works. There are a few hiccups every so often. For example, it randomly will decide to lose the internet connection. I jump through many hoops to restore that connection. Most of the time it works, sometimes it needs a breather, so I let it sit for a while. One morning, I could not get the keyboard to do anything. Eventually it started working. Hmmm, are these signs that it is dying a slow death?
My husband said, “Get a new computer. You are having issues and the letters are worn off your keyboard. Do it before it dies.” Yes, that made perfect sense. I’ve been a little nervous that it could just quit. Yes, I do have files saved on a backup drive. But, I dread going through the process of getting a new computer up and running. I don’t like tech glitches, my technology knowledge is just enough to let me get by.
Within the next few days, I had purchased a new laptop. The young man assured me that they could transfer all my data from the old computer to the new computer. The desktop would look just the same. (My computer desktop is just like my physical desktop. It is littered with bits and pieces that I can’t decide where to put them so I will remember I have them.) Fortunately, I did not need my computer for a couple of days. (How often does that happen?) The young man said it wouldn’t take long, they were not too busy. So I left my old laptop and my new laptop in his hands. “I’ll call you when it’s ready.”
The wait was painful. Would I get it back in time? I need my computer for work in a few days. Finally, an email arrived that said your computer is ready for pick up. Relief! I dropped everything and went to pick them up.
Once I was at the store, the young tech girl said, “We still need to install Windows, do you have a Microsoft account?” As she began the download, I noticed the desktop was bare. Cue the panic to begin . . . “There is nothing on that desktop, Nate said everything would still be there,” I said in a reasonable voice. “Let’s open a file,” I continued as the panic was creeping in more.
There were NO files! Full blown panic rising! She says, “The work order doesn’t have any notes about data transfer.” What?! That was not true! I think she was sensing my panic because she offered to call Nate to find out the story. He immediately said he would come in and do it now. I could get the computers tomorrow. What choice did I have? I left without the computers.
The following morning, I called to see if it was ready. The head tech guy apologized profusely over the mix up. He’s run into a bit of a glitch transferring the data. This is going to take a bit longer. Finally I get the call, my computer is ready.
Before leaving the store, I turn on the new computer. Yes, the desktop has my myriad of little icons. Everything looks all right.
However, when I get home, I check the old computer. I will need to use that computer for my work this week. The new computer does not have the VGA connection for the LCD projector. I will need to get an HDMI cable for the new computer. I open up the powerpoint I plan to use. To my horror, the graphics are gone! Only the text remains and there are dotted-line boxes where there were graphics. I had scanned pages from books to discuss, they were gone!
At least I had saved the powerpoint to a jump drive before the data transfer. I should be okay, right? I put in the jump and pulled up the powerpoint. The data is gone here too! What’s happening? Back to the store!
The tech guy believes it is a matter of file ownership. I leave the old computer in his hands. I purchase an HDMI cable to use with the projector. After my day at school, I go to check on the computer. When one problem is solved another crops up. They are running a diagnostic test on the old computer. They think the hard drive is dying. This test may put it over the edge. I still don’t know the results of the test.
Did I mention, I hate getting a new computer?