For years doctors have told me that my thyroid has not been functioning properly, but it was never at the point of requiring medication. All that changed during my physical this year. The number had finally gotten to the point where medication would be needed to put me back on track. Sigh . . . I had enjoyed my carefree-no-medications-required lifestyle.
There was the trial period of six weeks to monitor the dosage. Yes, this dosage is yielding the right results. Do you want a mail order three month supply? Absolutely, the medication comes to me. Sounds like a good plan. I give the doctor’s office the name of the one my husband uses and they will set it up. Then I wait . . . and wait . . . and still no pills arrive. I am down to a few pills so I contact the doctor’s office for a local refill and inquire about the mail order. The secretary gives me a number to call so I can see where my pills are.
The person I talk to has no record of my prescription but she gives me another number to call. I call and it is the same story, we don’t know you and we have no pills for you. Argggghhhh!!! Why is this so hard? Why can’t I get these pills?
I can contact the doctor through an email system. So I very politely explain the situation and request my prescription be sent to Sam’s Club (I’m done with mail order). A few short hours later I have a message saying “Check with your pharmacy later today.” Yes, finally an end, but no that was not to be.
Later I get another message saying your prescription is called into CVS. What?! Who decided CVS and which one (there are several in town)? Again I contact the doctor and inquire as to the status of my prescription. At this time I am out of town, so it will have to wait until I return home. Once I am home, I set out to visit the pharmacy, first I go to CVS. They have never heard of me, they have no record of a prescription. I thank them and move on to my next pharmacy. Same story at Sam’s. Frustration is mounting!
I cannot call the doctor because it’s Friday afternoon and they are closed. I head back to the computer one more time (although I realize no one will see this message before Monday). Later that afternoon, I have an email that there is a message from the doctor. I open the message to discover an apology from the doctor for the confusion. My prescription has been called into Sam’s. I wonder if this could be true, could this hassle be over? Rather than drive over, I call to check on the prescription. Music to my ears when the person says, “Yes, we have a prescription for you.”
The journey of frustration has ended. I now have the prescription at the pharmacy of my choice and I can get it refilled when I need it.